BW

The Privacy Amendment (Private Sector) Act 2000, became effective on 21 December 2001. As a company we want to ensure that our customers are confident that any information collected by us is treated with the appropriate degree of confidentiality and privacy. This Privacy Policy is developed in accordance with the National Privacy Principles contained in the Privacy Act.

This Privacy Policy aims to explain how we collect, use and handle personal information.

As part of our Privacy Policy, we also provide more specific and detailed privacy statements in relation to collection, use and disclosure of personal information in areas such as on our website, store signage, emails, facsimiles.

Collection of Personal Information
We will only collect personal information which is necessary to provide you with our high quality service and/or products.

Billing Address
This information allows us to process and fulfill your orders and notify you of your order status.

If you do not provide us with the information that is requested, we may not be able to provide proof of purchase, deliver relevant service or fulfill your order or transaction. When you register your details, you are able to change your personal details if necessary yourself.

Secure Gateway
We use the latest Secure Sockets Technology (SSL) available to ensure your information is safe and secure at all times. SSL is an industry standard which is used by all the major ecommerce sites on the Internet. It works by encrypting your information which you enter on our webpages which prevents the information being intercepted by an unauthorised party.

Utilising Public Key Infrastructure (PKI) with site based eSign digital certificates and fully encrypted SSL data transfer the eScript solution ensures highly secure communication, authentication and integrity in the transmission of data.

Use and Disclosure of Personal Information
We will use your personal information primarily for the purposes:

In addition to the above, other uses and disclosures may be conveyed to you at the point of collection. We will always take reasonable steps to inform an individual about the use and disclosure of their personal information, if it is not being used for the primary purpose which it was collected for, or unless the use is exempt under a National Privacy Principle.

We may distribute your personal information within our company or disclose it to other parties in connection with our normal business operations.

However, we will not use or disclose any personal information for any other purpose without your consent. If we do, it will only be disclosed to someone else as required by law.

Where we have in possession or have obtained personal information relating to a third party, that information will either be destroyed, or the third party informed, as soon as practicable of the possession of the information.

If you do not wish to be contacted by about our other products and services we offer, simply write or email us at the addresses set out below and we will remove you from any mail, telephone or electronic lists used by us for marketing purposes. Please be sure to include your name and other relevant details in this advice.

Please be aware we may contact you for administrative purposes, to notify you about important changes or to respond to your enquiries, even if you unsubscribe from our mail list.

Update Personal Information
We endeavour to take all reasonable steps to ensure the personal information we use is up to date, complete and accurate. You may request at any time a copy of the personal information held by us, or a copy of our Privacy Policy by contacting us at the following address:

Should you believe any of the personal information held by us is incomplete or inaccurate, please notify us in writing immediately so that we may update that information. Whilst every effort will be made to provide personal information on request, in some cases there may be an exemption as outlined under the National Privacy Principles, which would prevent us from providing information. In these circumstances we will provide written notification as to why your request has been refused.

When we receive written notification of your request, we will forward acknowledgement of your request within 14 days and endeavour to provide you access to the relevant information within 30 days.

Upon receiving your feedback, we will take reasonable steps to update and correct the information. However, if there is no agreement between and the individual regarding the accuracy, completeness or up to date status of the personal information held, then we will attach a statement detailing the individual’s claim in relation to the personal information held.

Data Security
We will endeavour to take reasonable steps to protect the personal information we hold from misuse, loss and from unauthorized access, modification or disclosure. Personal Information that is no longer required will be destroyed or de-identified as appropriate.

We adopt practices to prevent unauthorized access to our premises, systems or physical storage locations.

We have procedures in place, which enable only authorized persons access to personal information as required. The storage and security of personal information will be reviewed at regular intervals. When a review identifies personal information that is no longer required, it will be destroyed or de-identified as soon as practicable, and by an authorized person.

Where personal information is collected, it will usually be identified by a common identifier such as the name of the individual, address or transaction details.We will not use identifiers assigned by a government agency or its agents such as tax file numbers and medicare numbers, to identify your personal information.

Where it is required to collect sensitive information, for example information such as health details, criminal records, union or political membership, we will only do so if:

If at any time you believe we have not followed our Privacy Policy, or if you have some query or comment about our Privacy Policy, please contact us at the address set out above. We will make every effort to resolve the problem to the satisfaction of all parties and/or provide you with a response to your query or comment.

IP Address
Like most Internet sites, we use your IP address to help diagnose problems with our servcies, and to administer our Web sites. Your IP address is also used to gather broad demographic information. This information is distributed to current and potential advertisers, but only in aggregate and never does it relate to you individually. We also do not use cookies to track what you do while visiting our web site.

Updating this Privacy Policy
The content of this Privacy Policy may be updated from time to time, so we suggest that you request updates as required and carefully read the information provided.