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Case Study |
Case Study 1 – Service Business
An accounting firm based in Queensland Australia uses the Campaign Messenger Professional application to manage their reminder processes with their clients. Most accounting firms need to contact their clients on a regular basis to ensure the appropriate business tax processes are being undertaken, for example filing GST. This firm introduced the Campaign Messenger Professional application to manage this reminder process. Before integrating Campaign Messenger into their business process they could loose as much as 5 hours a month calling customers to remind them that the information had to be filed with the tax department.
Case Study 2 – Retail Business
A wholesale/retail tile firm, a valued client of Bond Wireless uses the Campaign Messenger Professional product to provide advice to customers that their orders are ready to be picked up or when they will be delivered. They also use the product to promote special events or specials for their larger trade based customers. The client has found that using Campaign Messenger in this way has reduced a large amount of rework in the delivery process and increased the levels of attendance at special customer events.
Case Study 3 – Promotional Business
A local promotions firm based in Newcastle uses Campaign Messenger to manage their key SMS promotions. Utilising the two-way nature of Campaign Messenger Professional the client is able to set up specific campaigns that require inbound and outbound SMS components and manage the campaign from one application environment. The compliance of Campaign Messenger with the Australian Spam Act 2003 (Cth) makes it easy for the client to manage their database. |
