Case Study

Case Study 1 - Banking Institution

One of Thailand's leading banks chose Bond Wireless to deliver a credit management application that allowed them to manage their credit card payment processes more effectively. Using the core capability of Bond Wirelesses SMS Information Manager application the bank was able to SMS clients to advise them that the payment of their credit card was due. This had a tremendous impact on the level of bad debt being carried as this simple innovation sped up the treatment of potential defaulters.

Case Study 2 - Health Services

Together with our partner CaraData, Bond Wireless has created a valuable tool to assist the medical clinics concerned with the testing for sexually transmitted diseases to enhance the patient feedback capabilities. One of the key responsibilities of the clinic operators is their duty of care to advise the patients of test outcomes in a timely and effective manner. Traditionally the clinics have used certified mail to manage the communications process, but this has proved costly, time consuming and subject to a significant number of lost customers. Using SMS SecureTrans, Caradata enhanced their SHIP application and enabled the clinics to send a verifiable test result to the patient. The patient is alerted of a no infection outcome or receives a request to contact their physician urgently. SMS SecureTrans provides the clinic with a message received verification that is auditable and that meets their duty of care requirements. SMS also enables infected patients to commence treatment sooner.

Bond Wireless has also developed an innovative appointment reminder application that is being used by medical practitioners to improve the utilization of their surgery facilities.

Case Study 3 - greetings.2fone.com

Greetings.2fone is an implementation of the Bond Wireless Loyalty Portal service. The platform enables large retail or serviced based firms to provide a SMS loyalty offer. The enterprise is able to issue a unique log in / membership card to customers. The clients of the enterprise are then able to log in to the loyalty portal via the enterprises website and send SMS and make Voice over IP calls to friends and family, send specially crafted content via SMS. The enterprise is able to fully customize the user interface to reflect their corporate branding. They are also able to brand each outbound SMS.